ka44 Privacy Policy

We collect various types of information when you register and use the ka44 platform. This information is used to improve our service quality and ensure the security of your account.

1.1 Information You Provide Directly

When you create an account on ka44 or use our services, the following information may be collected:

• Full name and date of birth (for age verification; service is available only to those aged 21 or above)
• Email address and mobile number
• Bangladeshi National ID (NID) or passport details (as part of the KYC process)
• Residential address
• Payment method details (bKash, Nagad, Rocket, or bank account number)

1.2 Automatically Collected Information

When you use our website, the following information may be collected automatically:

• IP address and device information
• Browser type and version
• Time spent on the website and pages visited
• Information obtained from cookies and similar tracking technologies
• Transaction history and gaming activity records

ka44 uses collected information only for specific and legitimate purposes. We never use your information for unnecessary or unauthorized purposes.

We use your information for the following purposes:

• Account Management: To create, verify, and keep your account secure.
• Identity Verification (KYC): To fulfill legal obligations and prevent money laundering.
• Financial Transactions: To process deposits and withdrawals.
• Customer Support: To resolve your questions, complaints, or issues.
• Platform Improvement: To improve our service quality and user experience.
• Responsible Gaming: To identify excessive gaming tendencies and provide timely assistance.
• Security: To prevent fraud, unauthorized access, and cyber threats.
• Promotions and Offers: To send you relevant bonus and promotional information with your consent.

ka44 gives the highest importance to the protection of your personal information. We use industry-standard security measures.

3.1 Technical Protection

• All data transmission is protected by SSL (Secure Socket Layer) encryption.
• Stored data is encrypted using advanced encryption algorithms.
• Secure server infrastructure and regular security audits.
• Two-Factor Authentication support.

3.2 Data Retention Period

We will retain your information for as long as your account remains active. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations. Financial transaction records are retained for the period required by applicable law.

ka44 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Necessary information may be shared with trusted technology and payment partners to operate our services. These partners may only use the information for the specified task and may not use it for their own purposes.

4.2 Legal Obligations

We may be required to disclose information as part of a court order, government directive, or legal process. In such cases, we will always share only the minimum information necessary.

4.3 Fraud and Crime Prevention

If money laundering, fraud, or other illegal activity is suspected, information may be shared with the relevant authorities.

4.4 Business Changes

In the event of a business merger or acquisition, your information may be transferred to the new managing entity. However, this Policy will continue to apply in such cases.

The ka44 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help us improve our service quality.

5.1 Types of Cookies

• Essential Cookies: Essential for the core functionality of the website. Without them, the site does not work properly.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To collect website usage statistics, which help us improve our services.
• Security Cookies: To prevent unauthorized access and protect sessions.

5.2 Cookie Control

You can manage cookies by changing your browser settings. Please note that disabling essential cookies may limit some features of the site.

As a user of the ka44 platform, you have several important rights over your personal information.

• Right to Access: You can find out at any time what information we hold about you and the purpose for which it is being used.
• Right to Correction: If your information is incorrect or incomplete, you can request that it be corrected.
• Right to Deletion: In certain circumstances, you can request that your information be deleted; however, some information may need to be retained due to legal obligations.
• Right to Restrict Processing: In certain circumstances, you can request that the processing of your information be restricted.
• Right to Object: You can object to the use of your information for marketing purposes and we will honor that.
• Right to Withdraw Consent: If you have previously given consent for a specific type of data processing, you can withdraw that consent at any time.

To exercise these rights, please contact our support team.

The ka44 platform is intended only for those aged 21 or above. We do not knowingly collect any information from minors. Age is verified during the registration process and additional identity verification may be required in suspicious cases.

If we become aware that information from a minor has been collected by mistake, we will delete it immediately and close the associated account.

Our platform may sometimes contain links to third-party websites. ka44 is not responsible for the privacy policies of those external sites. We recommend that you read the privacy policy of any third-party site before visiting it.

Game software providers (such as PG Soft, Pragmatic Play, JILI, Spribe) follow their own privacy policies. We are responsible for the protection of your information when you play games through the ka44 platform; however, their policy will apply when you access a provider's platform directly.

ka44 may store your information on servers located outside Bangladesh. For any international data transfer, we ensure that adequate data protection measures are in place in the destination country.

We follow industry best practices and apply encryption and other protective measures during data transfers.

ka44 reserves the right to update this Privacy Policy at any time. If significant changes are made to the Policy, we will notify you by email or through the platform.

Continued use of the platform after any changes will be taken to mean that you have accepted the new policy. We therefore recommend that you review this page regularly.

Each version of the policy will include a "Last Updated" date from which you can see when the most recent changes were made.